What should I do before the plumber arrives?
Shut off the water
Find the main shut-off valve and turn it clockwise until the water stops. In many South Fulton homes it is in the garage, a utility closet or a meter box near the street. If the leak is at one fixture, use the small valve under the sink or behind the toilet first.
Protect your home
Move rugs and furniture, and use towels and buckets to slow the damage. Turn off power to a flooded area only if you can reach the panel safely without standing in water. Take photos for your insurance claim.
Handle gas and drains with care
If a gas water heater is leaking, turn its gas valve to off. If you smell gas, leave the house and call your gas utility or 911 from outside. If a drain is backing up, stop running the dishwasher and washer, and do not pour chemical cleaners into it.

